Paying Customs - Business

For payment of a broker deferred account, please refer to the following banking instructions:

Important: Please follow these additional steps to ensure a prompt payment update on your account. Please complete the below references on your payment so it is correctly registered on your account:

You can also email the payment advice to revenue@customs.govt.nz

Customer to pay directly

• We will ask for a billing email address as part of Trade Single Window (TSW) registration process.
• Once that email address is recorded in TSW, we can automatically send a copy of the tax invoice to the importer for payment as soon as a cash entry is cleared.
• We can provide a copy of tax invoice directly to the importer for payment. We can also update a billing email address for them.
  Please note: If we do not have a billing email address on our record, you or the importer can send your billing email address to revenue@customs.govt.nz

If your payment is made during business banking hours, and if you have followed the banking instructions shown, your top up payment will be applied to your deferred account within 24 hours of payment.

For payment of Broker Goods Levies by direct credit:

Important: Please ensure you enter the following details when you make direct credit payment to us

You may also email the payment advice to revenue@customs.govt.nz

You can find the invoice number by clicking on the ‘Cash statement’ button in TSW. The invoice number is made up of the entry number plus the entry version number (for example, 1234567801). The version number changes only if adjustments change the total payable amount on that version.

Any direct credit payments made towards cash entry during normal business hours will be applied to the invoice within 24 hours after the payment has been made. A delivery message will be sent by Trade Single Window.

Direct credit payments can be made as follows:

• Customs bank account: 03-0049-0000706-26
• Quote the invoice number in the ‘Particulars’ field
• The ‘Reference’ and ‘code’ fields should be left blank. 

Please ensure you enter the following details when you make direct credit payment to us:

• Particulars: enter Customs entry number
• Code: leave it blank
• Reference: leave it blank
• Please email the payment advice to revenue@customs.govt.nz. Failure to follow above instructions will result in delivery order not being issued in a timely manner.
• Do not include payment for Goods Management Levies into the payment for deposit. You will be advised to make a separate payment for the levies after temporary import entry is cleared on cash.
• To avoid making a separate payment, we strongly encourage Customs broker to either declare entry on broker deferred or client deferred account.

For payment of excise duty account, refer to the following banking instruction.

Important: follow these additional steps to ensure a prompt payment update on your account payment

If you have multiple excise accounts, please make a separate payment for each account by following the same instructions.

You can also email the payment advice to revenue@customs.govt.nz

For payment of goods clearance fees by direct credit:

Important: Please ensure you enter the following details when you make direct credit payment to us

You may also email the payment advice to revenue@customs.govt.nz

For payment to top up deferred payment accounts:

Important: Please ensure you enter the following details when you make direct credit payment to us

You may also email the payment advice to revenue@customs.govt.nz

Important: if your payment is made during business banking hours, and if you have followed the banking instructions shown, your top up payment will be applied to your deferred account within 24 hours of payment.