Current TSW status
This page provides up-to-date information on whether any issues are affecting TSW and provides dates and times for planned maintenance outages.
We are aware of an issue with the NZBN lookup service failing during the registration creation process. Our technical teams have identified the cause and are working towards a fix. In the meantime, registrations can still be completed by manually entering the required details.We apologise for the inconvenience.
| Date and time | Reason | Comments |
|---|---|---|
|
Every Sunday |
Routine Maintenance |
We will update this page if maintenance goes over this time frame. |
|
Wednesday 3rd June at 7pm |
Routine Maintenance |
As previously communicated here in March. A key part of this maintenance activity was the permanent removal of lodgement drafts created via TSW online. Clearing drafts was a necessary step in the New Zealand Customs Service’s migration to cloud-based infrastructure, helping to ensure improved resilience, scalability, and long-term system stability. |